MakeMyTrip, India's leading online travel company, has opened a new franchise store in Vellore, Tamil Nadu. This outlet is MakeMyTrip’s first in Vellore, and ninth in the state of Tamil Nadu. The franchise network expansion is part of the company’s broader strategy to serve customers in the top 100+ cities of India, who may be more comfortable talking to someone they trust.
Commenting on the development, Jasmeet Singh, Business Head, Holidays & Experiences, MakeMyTrip, said, "We are delighted to expand our physical interface in Vellore with the opening of a new store. We aim to build a hyper-local marketing connection by leveraging our partners to build travel communities in cities like Vellore. The initial reaction to the initiative has been positive. We have also invested in technology and training to ensure the service remains consistent across all franchises.”
Speaking on the occasion, Mr. Raman Garla, Partner, MakeMyTrip Franchise Store in Vellore, said, said, “We are excited to work closely with MakeMyTrip and leverage the pool of technology-led resources for the benefit of travellers in Srinagar. Our team has already started learning to utilize MakeMyTrip's proprietary tool, 'MMTOne,' which creates an itinerary based on any query within seven minutes. We have also been exposed to the e-learning management system, 'ILearn,' for on-platform certifications.”