India’s pet care market is growing at a steady rate of around 13% annually and expected to reach $800 million by 2025. Despite this growth, accessibility to affordable veterinary care remains a challenge for many pet owners who spend thousands of money annually towards their treatment.
Recognising this gap, HDFC ERGO’s Paws n Claws offers end-to-end pet care from diagnostic to procedures and medications, ensuring comprehensive cover. The policy is highly customisable, with ‘Make Your Plan’ option allowing customers to tailor their coverage based on their specific needs against injury, illness, and surgery. The policy also offers third party liability coverage up to 1 crore to cover bodily injury or property damage caused by a pet along with various optional covers like veterinary audio and video consultations, funeral expenses, etc.
On the launch of the product, Parthanil Ghosh, President- Retail Business, HDFC ERGO General Insurance said, “As a Customer Experience focused organisation, we at HDFC ERGO continuously launch products to meet evolving customers’ needs to help them stay worry-free in every aspect of life. As pets weave their way into our hearts and homes, their unpredictable adventures can sometimes lead to unforeseen medical expenses. With pet ownership surging across India, our Paws n Claws will offer peace of mind to pet parents, enabling them to stay focussed on the holistic health and well-being of their furry companions. We have also recently introduced a dedicated section on the Pets ecosystem on our ‘here’ app. This app, which is a unique insurance-led ecosystem to address the health and motor worries of individuals, will also now help the pets’ parents to easily manage the various needs of their pets including connecting with vets, interacting with other pets' parents etc.”