ICICI Prudential Life Insurance Company Limited has achieved a 99.64% claim settlement ratio in Tamil Nadu for FY2026, reinforcing its focus on providing timely financial support to customers and their families. The Company also recorded 43.89% year-on-year growth in its retail protection business in Tamil Nadu during Q1-FY2027.
As of March 31, 2026, the Company had covered 33,92,793 lives across Tamil Nadu. Its Assets under Management (AUM) in the State stood at Rs. 22,294 crore, while the total sum assured was Rs. 1,90,435 crore. Over the last seven years, the Company has paid Rs. 7,356 crore in total benefits to customers in Tamil Nadu, including Rs. 3,049 crore towards death claims.
The Company currently has 30 branches and 17,827 advisors in Tamil Nadu, supported by 11,446 partner branches and 6,022 specified persons.
Manikandan Rajamani, Chief of Distribution, ICICI Prudential Life Insurance Company Limited, said the Company continues to witness strong demand for financial protection, long-term savings and retirement solutions in the State. He added that investments in technology, digital capabilities and distribution are helping enhance customer experience.
At the overall Company level, 97% of services are delivered through self-help or digital modes, while around 54% of savings policies were issued on the same day during Q1-FY2027. The Company reported a 99.3% claim settlement ratio in Q1-FY2027, with an average turnaround time of one day for non-investigated individual claims.
The Company plans to further expand its Tamil Nadu footprint through branch expansion, advisor hiring and targeted customer outreach.