The Government e-Marketplace (GeM)—the world’s second largest public procurement platform—is also using AWS for its robust, scalable, and secure cloud infrastructure. GeM enables transparency, efficiency, and inclusivity in the public procurement domain (both goods and services) by government organisations and the public sector. AWS cloud services form the backbone of GeM's e-procurement features like direct purchasing, bidding, reverse auctions, price matching, demand aggregation, as well as supporting the marketplace, business operations, analysis, customer support, and payment processing. GeM enables 9,000 page views per second, 1.5 million interactions each day, and a daily transaction average of nearly ₹1,000 crore in gross merchandise value. GeM has a technology vision to digitise, automate, and transform its platform to improve efficiency, and enhance user experience, and is deploying artificial intelligence (AI) and generative AI to provide customer-centric services and enable users to take data-driven decisions.
AWS shared these examples of supporting public sector customers in India at the AWS Empower India event held in New Delhi today. The theme for this year’s event is Viksit Bharat 2047, which represents the Indian government’s vision to transform the nation into a developed entity by the centenary of its Independence (2047).
"I am inspired by how builders and organisations in India are poised to embrace these principles, creating innovative solutions that not only address immediate challenges but also lay the foundation for sustainable, long-term growth,” said Dr Werner Vogels, Chief Technology Officer, Amazon.com.