HDFC ERGO General Insurance, India’s leading private sector general insurance company, elevates customer experience through a significant upgrade to its Here app, a unique insurance-led ecosystem.
India has one of the highest numbers of diabetes cases, with 100 million+ Indians have diabetes and 136 million are pre-diabetic. These numbers are expected to rise in the coming years. As an organisation, which champions holistic health, HDFC ERGO’s here app has introduced Diabetes CoE, in association with Fitter fly, which is aimed to help the users with diabetes management techniques by offering personalised health and wellness programmes, leading to better health outcomes and lower healthcare costs for the users
Speaking about the two new features of here app, Parthanil Ghosh, President- Retail Business, HDFC ERGO General Insurance said, "We are Customer Experience focused organisation and we continuously upgrade our products and services to meet evolving customer needs. Launched in 2023, our Here app, India’s first insurer-led ecosystem, has received overwhelming response with more than 40 lakhs downloads and with 7th ranking on play store across BFSI sector in India during November’23, December’23& January’24.Our strategic, data-driven approach revolves around the pillars of convenience, anxiety eradication,& savings and aligns with our commitment to being ‘Seriously Helpful’ to our customers during their times of need."