Translating work into Consumer Trust - Primarily, BIS functions as a certifying authority, ensuring that products and services adhere to established standards of safety, quality, and reliability. We provide manufacturers with guidelines to ensure compliance with stringent safety protocols. For consumers, this translates into trust and confidence in the products they utilize daily, ranging from electronics to construction materials to toys, etc.
Among BIS's most notable initiatives are our Hallmark certification schemes for Precious metals such as Gold and Silver Jewellery. These certifications act as visual assurances of quality, reassuring consumers that the products have undergone rigorous testing and thus ensuring Quality.
The Bureau of Indian Standards (BIS), operating under the Ministry of Consumer Affairs, formulates Indian Standards that manufacturers adopt through the Conformity Assessment Scheme. This process ensures product quality for consumers by providing third-party assurance. Consequently, BIS plays a vital role in safeguarding the interests of Indian consumers through its established standards.
Our Care for Consumers – BIS CARE app is a one stop utility platform to empower consumers. It not only provides means to verify genuineness of BIS certified products and Hallmarked Jewelleries, but it also facilitates lodging of complaints against sub-standard products and misuse of BIS Standard Marks. The brand-new upgrade of BIS CARE App to version 3.0 comes with a new set of features specifically aiming to increase visibility of relevant information for stakeholders pertaining to Standards and Certification.
Moreover, BIS actively engages in consumer awareness campaigns, educating the public on the significance of quality standards and how to identify certified products. Initiatives through print and digital media, along with workshops, aim to cultivate an informed consumer base capable of making safer purchasing decisions.
Supporting Innovation and Industry – Beyond consumer safety, BIS plays a vital role in fostering industrial innovation and enhancing global competitiveness. By aligning Indian standards with international benchmarks, BIS ensures that our imports too meet domestic safety requirements, which in turn guarantees that consumers in India receive quality products.
Nurturing future Ambassadors of Standards and Quality – The Bureau of Indian Standards (BIS) plays a significant role in nurturing future ambassadors of standards and quality by fostering awareness, education, and active participation in standardization processes. Some of the ways which BIS adopts to achieve this objective is by establishment of Standards Clubs in educational institutions so as to introduce young minds to the importance of standards and quality in everyday life.
As on date around 10,000 Standards Clubs were formed by BIS across the country and these Standard Club members are known as Ambassadors of Quality. With these Standard Clubs students are exposed to real-world applications of standards through industry visits. BIS nurtures a sense of responsibility and leadership among young individuals, preparing them to act as champions of quality in their respective domains. BIS is effectively sowing the seeds of a quality-conscious generation, equipping them to contribute to the nation’s progress and global competitiveness.
BIS as the custodian of consumer safety, has established a legacy of trust and reliability in India. Its steadfast commitment to quality standards not only safeguards consumers but also drives the nation toward economic and industrial growth. As markets evolve and consumer expectations rise, the role of BIS becomes increasingly critical. By proactively addressing challenges and embracing innovation, BIS will continue to uphold its mission of protecting consumer safety while facilitating progress in an interconnected world.
Bureau of Indian Standards, Coimbatore Branch Office extends Warm greetings on National Consumer Day to all.