At Dreamforce 2025, Salesforce unveiled a bold vision for the future of work — one defined not by replacing people with AI, but by amplifying human potential through the rise of the Agentic Enterprise. The highlight was the official launch of Agentforce 360, a comprehensive suite of AI tools built on Salesforce’s fastest-growing product, Agentforce.
Marc Benioff, Chair and CEO of Salesforce, emphasized that “Agentforce 360 connects humans, agents, and data on one trusted platform,” enabling every company to achieve unprecedented results. The Agentic Enterprise is powered by four key pillars: the Agentforce 360 Platform, offering enterprise-grade AI agents with conversational builders, hybrid reasoning, and voice capabilities; Data 360, the unified, trusted data layer enhanced by Intelligent Context and Tableau Semantics; Customer 360 Apps, which infuse business logic and customer understanding into AI-driven operations; and Slack, serving as the real-time conversational interface for seamless collaboration between humans and AI agents. This integrated ecosystem ensures agents are grounded in governed data, operate across workflows, and extend through Salesforce’s open partner network.
Arundhati Bhattacharya, CEO & President of Salesforce South Asia, highlighted that for India, Agentforce 360 represents an opportunity to amplify human capital and transform its demographic dividend into a digital advantage, empowering every business to lead confidently in the AI era.