Swiggy Ltd (NSE: SWIGGY / BSE: 544285), India’s pioneering on-demand convenience platform, today announced the rollout of ‘Guru’, a 24x7 AI Business Partner designed to simplify restaurant management and help partners make faster, data-driven business decisions.
Available across 720+ cities, Guru will serve more than 2.7 lakh restaurant partners, offering an easy-to-use conversational interface in over 20 vernacular languages, including Tamil, Hindi, Kannada, Telugu, Malayalam, Marathi, Bengali and Gujarati.
Through a single chat, restaurant partners can review, start and modify advertising and discount campaigns, analyse sales funnels and identify areas that require improvement. Guru provides insights across GMV, orders, AOV, sales and more than 30 other performance metrics, along with actionable recommendations to improve business outcomes.
The AI assistant also provides menu-level insights, enabling partners to add items, generate descriptions and identify top-selling products based on category and restaurant performance. Partners can also access detailed payout information, including tax reports, payout summaries and annexures.
Commenting on the launch, Rohit Kapoor, CEO, Swiggy Food Marketplace, said, “With Guru, we are introducing an intuitive, AI-first assistant that redefines daily restaurant management, providing 24x7 support, faster query resolution and actionable performance insights that help grow their business.”
The launch reinforces Swiggy’s commitment to equipping restaurant partners with technology that streamlines operations, improves profitability and enables wider access to real-time business insights.