Airtel Payments Bank has launched its Instant NFC-Based Balance Update feature for RuPay On-The-Go Cards enabled with NCMC, allowing customers to check or update their card balance instantly by tapping it on NFC-enabled Android smartphones. The feature removes the need to visit metro kiosks and ensures a seamless, fully digital, and contactless transit experience.
The facility, accessible through the Airtel Thanks app after logging into the bank account or wallet, enables real-time balance updates and checks. Introduced a few months ago as a pilot to gather usage insights, the feature witnessed strong adoption and positive customer feedback, prompting a full-scale rollout to all RuPay On-The-Go Card users.
Ganesh Ananthanarayanan, Executive Director – Business Operations, Airtel Payments Bank, said the innovation simplifies everyday transactions and enhances commuter convenience. With over 5 million RuPay On-The-Go Cards issued, the Bank continues to strengthen India’s digital payments and mobility ecosystem through cutting-edge financial solutions.